Welcome to OpenRent Landlord Legal Expenses & Rent Guarantee

• Your policy number 
• The property address 
• The tenant’s details 
• A copy of the tenancy agreement 
• Evidence of the tenant’s referencing checks, where applicable 
• A rent schedule showing payments received and any arrears 
• Copies of relevant emails, letters, notices, or messages with the tenant, guarantor, agent, or OpenRent 
• Details of any notices served, court documents received, or legal steps already taken 
• Any key dates or deadlines that may affect the claim

Need Help with Your Claim? 

If you’re feeling unsure or overwhelmed at any point during the claims process, we’re here to help. Whether you need guidance on what information to provide or support filling in the claim form. There will be a number presented throughout the claims form which you can call and we will talk you through it step by step. 

Check Progress on an Existing Claim 

To get updates on a claim you’ve already submitted, please email us directly:  support@elevate.claims