Welcome to the Goodlord Tenant Protection Claims

• Your policy number 
• Details of what happened (e.g. when you became unwell or lost your job) 
• Supporting documents (e.g. FIT notes, employer letters, proof of unemployment)

Need Help with Your Claim? 

If you’re feeling unsure or overwhelmed at any point during the claims process, we’re here to help. Whether you need guidance on what information to provide or support filling in the claim form. There will be a number presented throughout the claims form which you can call and we will talk you through it step by step. 

Check Progress on an Existing Claim 

To get updates on a claim you’ve already submitted, please email us directly:  support@elevate.claims